AO6 Senior Client Relationship Officer

Location: Brisbane CBD
Job Type: Contract or Temp
Salary: Super
Contact: Alana Hunter

AO6 Client Relationship Officer

  • ASAP Start, Contract up to September 2022, possible extension
  • $67.23 per hour + Super (Agency Contractor)
  • Brisbane, CBD
  • Work from home 1 day a week


ABOUT


My client a Queensland Government Department is seeking an experienced Client Relationship Officer.

This role will be responsible for working with industry partners, councils, education providers and other key stakeholders to strengthen international education across Queensland and deliver projects that build the state's capacity and enhance the customer experience.


Key responsibilities will include, but not limited to;

  • Develop, implement, and manage a selection of projects relating to the strategy for Queensland.
  • Design project plans and corresponding budgets for initiatives to ensure key milestones are met, risks are identified and mitigated, and initiatives are delivered on time.
  • Monitor and support key stakeholders such as regional clusters and offshore business development managers to deliver outcomes including provision of advice, support and guidance for capacity building.
  • Assist with the provision of advice and briefing related to Ministers and senior staff.
  • Support the administration process for grants including provision of advice to applicants, grant assessment and monitoring.
  • Update clients with industry information and ensure records and communication is captured in the CRM system.


SELECTION CRITERIA

  • Demonstrated experience in a similar role.
  • Demonstrated experience, knowledge or understanding of the international education and training sector.
  • Demonstrated experience implementing and managing programs and projects.
  • Demonstrated experience building and maintaining stakeholder relationships.
  • Demonstrated ability to manage ambiguity and implement change in a client facing environment.
  • Have excellent communication and negotiation skills and has a high level of resilience and ability to work in a busy environment.
  • While there are no mandatory qualifications for this role, practical experience in international education and training environment and/or qualifications in international business or a related discipline will be favourable regarded.


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