Audience Engagement Manager

Location: Docklands, Victoria
Job Type: Permanent / Full Time
Contact: Mhairi Kerr
  • Highly visible role in a customer centric organisation
  • Develop strategies and campaign plans to improve and grow audience engagement
  • Creative marketing role with strong stakeholder engagement

About the Company

Our client is a premier business that has experienced rapid growth over the past number of years through constant evolution and resolute focus on customer centricity. With a proud and passionate heritage, they thrive on growing and developing communities across Australia.

About the role

Reporting to the Head of Marketing, this pivotal role will be responsible for the audience growth and engagement across the master brand and multiple sub-brands through the development and execution of innovative customer campaigns. Managing a small team, you will utilise your creative marketing experience to develop strategies and campaign plans to improve and grow audience engagement, improving the customer experience and look to continually optimise this journey.

With outstanding stakeholder management skills, you will work with internal and external partners to identify growth opportunities and deliver engaging campaigns that support the customer and deliver against commercial outcomes.

Skills and Experience

You are a degree qualified, digitally savvy marketer with experience across audience growth and engagement. You are genuinely passionate about improving the customer experience and have strong digital and direct marketing experience.

You are a hybrid between being an expert in creative campaign development and uncovering customer insights through data. You are driven and charismatic, highly commercial, and looking for an exciting and fast paced environment to showcase your ability.

How to Apply:

Click on the APPLY button or contact Mhairi Kerr on 03 8613 3525 for a confidential discussion. If this doesn't sound quite right for you, but you are open to hearing about new opportunities in Digital feel free to get in touch or jump onto our website and sign up for our job alerts.