CRM Coordinator

Location: Melbourne CBD, Victoria
Job Type: Permanent / Full Time
Salary: Up to AU$60000.00 per annum
Contact: Brett Knowles
  • Support the delivery of campaigns across Email & SMS
  • Growth opportunities & exposure to broader digital marketing
  • Work for the largest retailer within their sector

About the company:

Our client is one to the largest hardware retailers in Australia and are a household name within the trade sector. They are a digital first business and have invested in strong MarTech platforms to be able to deliver quality customer experience online. A large business with a test and learn mindset and encourages their people to bring new ideas to the table.

About the role:

Reporting to the National CRM & Loyalty Manager, this role will focus on the development and execution of loyalty & CRM activities across digital channels. You will work with key stakeholders to coordinate, build and execute all email & SMS campaigns and manage the targeting and segmenting to align with campaign specifics

Key responsibilities include:

  • Work with key stakeholders to coordinate, build and execute all email and SMS communications
  • Manage and coordinate audience targeting and segmenting
  • Implement regular test & learn campaigns
  • Work closely with Digital team and key stakeholders to develop rich content and support the CRM Manager in management and improvement campaigns
  • Conduct Campaign reports and analyse results/performance and provide recommendations to support future campaigns

Key attributes required:

  • Previous experience within CRM marketing
  • Hands on experience with Adobe Campaign or Emarsys
  • Ability to reviews and report on key data metrics
  • Strong stakeholder management & interpersonal skills


You will join a business that has a growth mindset, where creativity and innovation is encouraged. They offered a supportive and collaborative environment where their people rewarded and recognised for their efforts

How to apply:

Should this opportunity be of interest to you click on the APPLY button above. Also, feel free to add me on LinkedIn to keep update on other opportunities;