Customer Operations Coordinator

Location: Northern Suburbs Melbourne, Victoria
Job Type: Permanent / Full Time
Salary:
Contact: Mark Yeoman

About the company

Our client is a specialised global courier and provide niche service offering to a section of the market. They aim to provide the highest quality service for time sensitive products and temp controled products.

About the role

The Customer Operations Coordinator is responsible for customer interaction, order management and overall improvement of the customer experience.

Duties

  • Customer service, acknowledging customer order requests and responding
  • Monitoring shipments and updating key milestones
  • Keeping customers updated on their shipments, maintaining relationships

Skills & Experience

This role would suit a graduate of logistics (degree or diploma ) looking to build a career in logistics or someone with expourse to the freight industry with a customer centric approuch looking for something different.

How to apply

To apply click on the APPLY button or contact Carl Stephen on (03) 8613 3519 or Mark Yeoman (03) 8613 3534 for a confidential discussion regarding the role.