About the company
Our client is a specialised global courier and provide niche service offering to a section of the market. They aim to provide the highest quality service for time sensitive products.
About the role
The Customer Service Agent is responsible for customer interaction, order management and overall improvement of the customer experience.
- Customer service, acknowledging customer order requests and responding
- Monitoring shipments and updating key milestones
- Keeping customers updated on their shipments, maintaining relationships
Skills & Experience
- Customer service experience
- SAP experience highly advantageous.
- First class communication, strong analytical skills and high attention to detail.
How to apply
To apply click on the APPLY button or contact Carl Stephen on (03) 8613 3519 or Mark Yeoman (03) 8613 3534 for a confidential discussion regarding the role.