Customer Service Representative

Location: Victoria
Job Type: Permanent / Full Time
Contact: Mark Yeoman

About the company

This Australian consumer goods business represent an impressive portfolio of brands that kids love and adore. Playing in categories that have been in demand throughout the COVID period, this business has positioned itself for successful growth due to the investment in their people and customers.

About the role

As Customer Service Admin you will be working alongside the sales and finance team's and will be responsible for supporting the team with order confirmations, processing consignments and invoicing documents. Plus, other day to day duties/tasks.


  • Emphasizes saleable features, quote prices and credit terms.
  • Data Entry
  • Order processing - through EDI and Microsoft Dynamics
  • Support operations team with day-to-day duties
  • Liaise with 3PL and Warehouse for inventory movements
  • Maintain accounts and customer relationships
  • Custom Credit and processing returns

Skills & Experience

  • Experience in Customer Service, Logistics in a Consumer Goods business is highly advantageous.
  • Skilled in Excel, EDI Order processing and Microsoft Dynamics
  • Strong communication skills and ability to build effective working relationships across all levels of the organisation.

How to Apply

Click on the APPLY button or contact Mark Yeoman on (03) 8613 3534 for a confidential discussion