Customer Service Specialist

Location: Sydney
Job Type: Contract or Temp
Salary: AU$70000 - AU$75000 per annum
Contact: Arvin Timpoc

Our client
Six Degrees have partnered with a global leader in Consumer Health. To support the continued growth of the business through a busy period, they are looking for a Customer Care specialist to join them.

The role
Reporting to the Head of Customer Service & Collaboration you will work closely with them to oversee the order management life-cycle from point of order through to delivery to the customer. Your role will involve working some of Australia's biggest and well-known retailers to deliver a seamless order experience, delighting them and their customers. This is a hands-on role, and you will be given the autonomy and responsibility to be in the driving seat of your role.

About you
We are looking for an established Customer Service Specialist preferably from FMCG/Consumer Health with experience in working with key retailers, independents and/or distributors. In addition, you will be able to articulate your achievements and expertise in the following:

  • Successfully managing a busy customer order portfolio
  • Great communication and interpersonal skills with the ability to troubleshoot and solve technical type issues, build rapport and work with stakeholders internally and externally
  • Self-starter who is enthusiastic, motivated, passionate who takes pride in the work they do and the standards they deliver
  • Technically strong, with SAP experience and intermediate user of MS Excel, word and outlook
  • Thrive in a fast paced environment, working under pressure and being obsessive about delivering a market leading customer experience

What's on offer

  • Flexible working from home
  • Competitive salary
  • A supportive working environment
  • Joining a globally well-known business

Click on APPLY NOW or contact Arvin Timpoc on 0481 527 697 for a chat.