Digital Marketing Analyst

Location: Melbourne
Job Type: Permanent / Full Time
Contact: Nicole Cooke

About the company
Our client is an Australian and family-owned retail business with a large national footprint, successful online stores, and iconic brands. They run over 100 retail stores in Australia and supply to over 150 wholesale locations throughout Australia and New Zealand.

About the role
Reporting into the Head of CRM, the Digital Marketing Analyst joining this growing CRM team will be accountable for owning and implementing the customer data activity supporting the CRM strategies that manage our customer lifecycle.

You will oversee all associated brands customer database, CRM Platform dataflow and related reporting tools to make sure they work efficiently in obtaining all the essential information at key touchpoints in the customer lifecycle, providing stakeholders with the best plan of action.

Our client prides themselves on their family culture, which is built on belief in authenticity, passion and always striving to ensure that every interaction they have builds a personable relationship with the customer and delivers an extraordinary experience.

We are looking for a passionate, skilled and energetic individual who is wanting to be a part of our journey as we grow and evolve our iconic brands.

Skills & Experience

  • Degree qualification in Data Analysis, Data Science, Business/Commerce or relevant qualification
  • Experience in a sales analytic role, retail or agency environment is preferable
  • You have used CRM Automation systems
  • Understanding of HTML/CSS
  • Deep understanding of web analytics
  • Prior experience with ERP systems

How to apply
Click on the APPLY button or contact Nicole Cooke on 0449 853 240. If this role doesn't sound quite right for you but you are open to hearing about new opportunities in Technology, feel free to get in touch or jump on to the website and sign up for our job alerts!