Ducere Global Business School - Commercial Operations Manager

Location: Melbourne, Victoria
Job Type: Permanent / Full Time
Salary:
Contact: Lyndsey Walker

Our client

Ducere Global Business School in collaboration with its university partners across four continents, is pioneering online education innovation. Courses are delivered by a team of academics and student support staff across the globe. Qualifications include a range of bachelors and MBAs created with hundreds of world leaders from Presidents to Nobel prize winners.

Ducere Global Business School also funds the work of the Ducere Foundation, which provides learning and leadership opportunities in 25 African nations. This is a unique opportunity to join this passionate, ambitious organisation in a newly created Commercial Operations Manager role.

The role

If you're looking for an opportunity to work for an organisation who is committed to delivering access to global education with office in North America, Europe, Africa and Australia and a philanthropic backbone, Ducere Global Business School will deliver. Offering 100% online courses, their approach is to make sure every student has the highest quality and most supportive learning experience..

This role will focus on business efficiencies, continuous improvement, global scheduling and stakeholder management. If you have a love of driving change and impacting revenue targets, this is a great role for you. The Commercial Operations Manager role will suit someone who can visualise better, faster and higher quality ways of delivering programs to enrolled students across multiple time zones. In particular setting key performance indicators, managing staff productivity and performance management.

Skills and experience

As the Commercial Operations Manager, you will bring your drive to create business operations improvement across student services managing a network of acdemic staff and student support personnel. Working hand in hand with academics to deliver a range of courses, you will manage rostering across global regions and look for streamlined processes to boost productivity and income. You will be data and insights driven, able to recommend systems and process which will encourage continuous improvement across operations globally.

You will also have:

  • A proven track record in operations management
  • A background in education or a relatable services industry
  • The ability to design and implement new and improved operations strategies
  • High level stakeholder management
  • Experience in rostering or managing data which encourages continuous improvement
  • An energetic, innovative approach to CRM training
  • A high work ethic and strategic mindset

Based in Prahran, Victoria

To apply

Please click the apply now button, or for further information, please contact Lyndsey Walker at Six Degrees -

Six Degrees are the retained partner for this assignment, all direct applications will be forwarded for review.