Export/Import Coordinator

Location: SE Suburbs Melbourne, Victoria
Job Type: Permanent / Full Time
Contact: Mark Yeoman

About the Company

As part of a multi-billion-dollar global organisation, our client is a market leader in the development, production, supply and application of food ingredients to the food industry throughout Asia-Pacific. With a Regional Head Office in Melbourne, yet diverse and extensive customer base in the region, they have established a reputation for excellence and innovation across multiple food categories.

The role

As Export/Import Coordinator you will be the key supply chain contact for all international customers. Coordinate all orders and all Export/Import activities are optimised and maintained, ensuring that the end to end process runs smoothly and efficiently.


  • Providing customer service and resolution to all issues relating to the export/import process.
  • Ensure vessels bookings remain current and make amendments as requested.
  • Coordinate end to end Export/Import process.
  • Maintain and update the cartage schedule.
  • Timely processing of all export/import documentation and other certificates where required.
  • Liaising with third-party logistics partners.
  • Managing courier invoices.
  • Liaising with internal stakeholders.

Skills & Experience

  • 3-5 years of experience in the field of Export/Importing and Customer Service
  • Candidates who have experience with Large Customer bases involved in food manufacturing is ideal.
  • SAP ERP Experience is advantageous
  • Excellent attention to detail and the ability to produce concise and accurate documentation.
  • Effective communication skills and the ability to coordinate efficiently with multiple stakeholders.