GM, Strategy & Transformation

Location: Melbourne CBD, Victoria
Job Type: Permanent / Full Time
Contact: David Braham

About the company

A well-known Australian corporate servicing multiple customer segments via multiple channels to market, currently undergoing a complete customer focussed transformation of all product and service lines within its portfolio.

About the role

Leading a transformation and PMO team, you will be the pivotal point across significant enterprise wide programs related to technology, service delivery, sales channels, innovation, product offerings and overall customer experience.

Key responsibilities

  • Help create and define the customer strategy, transformation agenda and associated program of works
  • Lead the PMO with appropriate frameworks, governance and reporting
  • Effective project execution and delivery across the group
  • Ensure whole of business approach to minimise risk, ensure integration and manage interdependencies
  • Continually assess operating model to deliver positive strategic and operating benefits
  • Oversee marketing, sales, innovation and product integration

Skills & Experience

  • Significant experience in a large complex, customer centric organisation leading a transformation / PMO
  • Experienced in delivering major projects in excess of $100m each
  • Business-wide and cross functional program experience including technology, digital, customer experience, sales, channel and marketing
  • Highly commercial with a customer centric mindset and exceptional financial acumen
  • Familiar with best practice techniques such as agile, design thinking and lean
  • Exceptional stakeholder engagement and leadership with a track history operating at senior exec level

How to apply

Click on the APPLY button or contact David Braham on (03) 8613 3533 for a confidential discussion.