About the Company
This business is well recognised as not only being a disruptor within their sector, but also the fastest growing. With a passion for all things 'customer', this organisation is nimble, agile and lean - and looking for a digitally savvy, strategic marketing expert to join the ranks in a pivotal role.
About the role
As part of the broader retention marketing and marketing automation team, you will drive the strategic marketing approach for this innovative app-based loyalty program. As the bridge between Marketing and the Loyalty portfolio group you will take to market insight led campaigns to drive member engagement, customer advocacy and retention rates, via a series of app-based loyalty programmes. You will use data and insights to form a solid understanding of the user base to generate excitement and engagement across the app, segmenting customers to develop a 12-month GTM strategy to deliver aggressive growth targets.
You will bring previous success in driving a consumer facing app to market, growing membership and engagement with measurable metrics and ratings, ideally within customer loyalty programs. Leveraging this expertise, your robust thinking and commercial focus will be valued. Reporting directly to the GM you will be given the autonomy to lead the way and shape the opportunity as you see fit in line with growth targets. It is ideally suited to someone with a blend of start-up experience and an understanding of navigating the corporate landscape.
About the culture
They are regularly recognised as being one of the best places to work, providing outstanding flexible working options and truly support their people to be passionate and accountable for customer focussed outcomes. This is a dynamic culture with a desire to consistently evolve and innovate how and what they do.
How to Apply:
Click on the APPLY button or contact Charlotte Adams on 03 8613 3567 for a confidential discussion. If this doesn't sound quite right for you, but you are open to hearing about new opportunities in Digital feel free to get in touch or jump onto our website and sign up for our job alerts.