Head of E-commerce

Location: Queensland
Job Type: Permanent / Full Time
Contact: Kristan De Sousa


Our client is a leading Australian owned business who provides its customers with millions of engaged loyal club members both online and offline in the Retail sector. The business is based in Brisbane and its strong values filter through to the company's passion and positive team culture. Due to its peak digital performance and continue growth during the recent pandemic, there is an opportunity to join the business in a newly created role as a Head of E-Commerce.


Reporting into the GM of E-Commerce & Merchandising, and working towards shaping the delivery of Omni channel strategy together with the broader Marketing team, the Head of E-commerce will be responsible for developing, leading and executing the Digital Merchandising aspects of the Omni digital strategy to drive conversion, sales, margin and customer satisfaction for the brand; with its main area of focus being the brand's online range, online pricing & promotions and online product content.


We are looking for an experienced E-Commerce and Digital professional who has demonstrated resilience through times of uncertainty and is hungry for an opportunity to really grow a function. The success of the Head of E-Commerce will depend on your ability to steer a team while driving impactful strategic direction to the business.


  • 5 years' experience in Merchandising or eCommerce with a track record of delivering online sales targets and growth
  • Experience in building and executing digital merchandising strategies
  • Extensive experience in digital practices including business reporting and performance merchandising
  • Experience leading and managing performance of teams
  • Demonstrated business acumen and analytical skills
  • Retail experience highly regarded, but open to other relevant fast-paced industries.
  • Tertiary qualification in Marketing or Business disciplines


Passionate players with a strong sense of pride can be found at every level of the group. The company provides flexible working environment with a friendly family culture.

The environment is fast paced in nature and thriving more than ever, especially in the digital space. With the constant changes in the ways of working due to the current pandemic scenario, the ideal candidate will bring a tone of resilience and adaptability to be able to pivot unexpected changes while keeping a strategic focus on growth and bringing a passion for leading and developing teams.


If this sounds like you, click on "APPLY NOW" or call Lais Gregorio 0480 002 518 or Kristan De Sousa on 0480 002 517 for a confidential discussion.