Administration Manager (Manufacturing and Service)

Location: Cumberland, New South Wales
Job Type: Permanent / Full Time
Salary: AU$90000 - AU$100000 per annum
Contact: Orrin Huang

About the Company:

Leading global manufacturer of mechanical, electronic and pneumatic components. The primary customer base is the rail and mining industries. Based in Western Sydney, the site is a manufacturing and service operation with 180 employees onsite. This is an assembly, workshop, industrial manufacturing type of environment. The volumes are very much project based. There is also a large service component where customers will send back components for repair, service and overhaul.

About the Role:

This is a newly created role by the business. As an Administration Manager you will have 8 direct reports including Service Administrators, Parts Interpreters and Line Feeding staff (warehouse). This role acts as a conduit between the warehouse team and the service/manufacturing team. This will be a very administration process heavy role within a project based environment. The ERP system in place is SAP so if you have previous experience with SAP or a similar system it would be preferred.

  • Lead the administration team with their day to day operations
  • Ensure the effective management of booking in and parts interpretation process.
  • Ensure timely processing of spare parts requests in SAP.
  • Identify, develop and review processes as required. If you are someone with a good continuous improvement mindset who is constantly looking for ways to do things better you would love this role.
  • Ensure timely and accurate completion of service orders.
  • Create data-driven reports.

Skills and Experience:

  • Minimum 3 years working experience in an administration leadership role, within a fast paced service environment.
  • Demonstrated experience with end to end people management (recruitment, motivation, setting targets, appraisals, skills gap analysis, absenteeism, safety and performance management).
  • Any experience with an ERP system such as SAP will be highly regarded.
  • Demonstrated experience with creating reports and working with data to support a business case.


  • Very accessible location - 5 minutes walk from the closest train station.
  • Free undercover staff parking.
  • Attractive compensation package.

Recruitment Process / How to Apply:

  1. Resume Submission - only successful candidates will receive a call
  2. Phone Call w Recruiter
  3. Video Interview w Recruiter
  4. 1st Round Interview w HR and Production Manager
  5. 2nd Round Interview + Site Tour w Production Manager
  6. Testing and References
  7. Offer to start

Click on the APPLY button if you are interested.