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National Operations and Quality Manager

Job Title: National Operations and Quality Manager
Contract Type: Permanent / Full Time
Location: Melbourne CBD
Industry:
Salary: Negotiable
Reference: BBBH15544_1523940345
Contact Name: alexandra Matthews
Contact Email: alexandra@sixdegreesexecutive.com.au
Job Published: April 17, 2018 05:45

Job Description


About the business
Six Degrees is a privately owned, Australian executive recruitment business who pride themselves on building an enviable culture of continuous improvement, and personal and professional development. With offices in Melbourne, Sydney and Brisbane, we have an extensive track history partnering with many of Australia's leading small, medium and ASX listed organisations.

We believe our people are our most powerful asset, so it is our priority to ensure our people enjoy coming to work. But don't just take our word for it, Recruitment International has awarded us the 'Best Recruitment Company to Work for" two years running.

About the role
As we continue to grow and expand, the challenge to ensure a consistent, best practice customer experience is ever present, as is our quest to remain ahead of the innovation curve. Such is our commitment to these initiatives, we are seeking an experienced National Operations and Quality Manager to join the business.

This role is charged with overseeing and developing all operating systems and processes to ensure they are managed, maintained and optimised to deliver consistent 'best practice' business-wide outcomes having a major regard for quality measurement and improvement. This role will also develop and disseminate data analytics to support decision making nationally.

Skills and experience
This role requires a commitment to exceptional service delivery, and the drive to ensure system compliance and consistency across our three sites nationally. With previous recruitment or professional services experience, you have a passion for systems and technology and a demonstrated ability to coordinate issue resolution with all suppliers. Tertiary qualified and curious by nature, you possess proven advanced analytic skills, utilizing them to identify opportunities for improvement across systems, process and data.

Possessing strong interpersonal and communication skills, you are forward thinking with a demonstrated ability to challenge thinking and innovate.

How to apply
Click on the APPLY button.