Sales Support Administrator

Location: sydney
Job Type: permanent
Salary: Base + Super
Contact: Hannah Cummins
About the Company

You will be joining an established global business who provide training services to organisations to ensure they are well equipped to face organisational challenges. Their goal is to empower teams through specific training and give them the tools they need to further educate their organisation. With a highly collaborative operations function and a strong values-led culture, this business is looking for a detail-driven and customer-focused Sales Support Administrator to join their Sydney team. 

About the role: 

This is a critical support role working across sales, events and delivery teams to ensure every customer receives a seamless and professional experience post-sale. 
  • Act as the main point of contact for clients prior to training delivery.
  • Coordinate programme logistics and internal workflows to ensure the post-sales process runs smoothly. 
  • Work across departments including customer care, sales, delivery and finance.
  • Maintain accurate data in internal systems and ensure contract processes run smoothly.
  • Proviude support to customers in the form of stock management and act proactively to ensure they have all the materials they need. 
  • Support process improvement initiatives across the operations function.
  • Produce and manage reports in Excel and the internal CRM system.
Ideal Candidate:
  • 2+ years’ experience in admin, coordination or client service roles (training or events background a bonus)
  • High attention to detail and ability to manage multiple moving parts
  • Strong written and verbal communication skills
  • High proficiency in Excel, Power BI is a bonus
  • Ability to prioritise, problem solve and work collaboratively with internal teams
  • A warm, customer-first approach and willingness to get stuck in
What's in it for you:
  • Join a values-led business making a tangible difference
  • Great team culture with strong leadership and structure
  • Potential for hybrid working after probation

How to Apply

To apply, click the APPLY NOW button to submit your CV for review. For more information get in touch with Hannah Cummins at HannahC@SDE.com.au. If this role doesn’t sound quite right, but you’re interested in exploring new opportunities, sign up to our job alerts via the Six Degrees website or connect with us on LinkedIn.

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