Sales Support Administrator

Location: sydney
Job Type: permanent
Salary: Base + Super + Bonus
Contact: Hannah Cummins
About the Company

We have partnered with a global leader in innovative sealing solutions, protecting critical infrastructure and assets from hazards and harsh environments. Founded over 30 years ago, they have grown to operate in more than 80 markets, serving industries including marine, energy, infrastructure, transport and high-tech manufacturing. Known for their patented modular technology, they deliver flexible, high-quality products that meet stringent international standards. Locally, they have a small, collaborative team that combines global expertise with responsive, customer-focused service.

About the Role

The Sales Support Administrator will deliver exceptional customer service to new and existing customers, and provide support to the broader sales team by taking and processing orders. You will draw on a broad knowledge of the product range to review specifications, recommend the most suitable options, and collaborate with colleagues to create solutions that meet technical, commercial and delivery requirements. Your responsibilities will span the full sales process, from preparing quotations and processing orders through to purchase coordination and order fulfilment, ensuring products are delivered on time, on budget and installed correctly. You will maintain accurate records in the CRM and utilise the ERP system to support operations, and build strong, long-term relationships with customers at every stage. There will be some physical demand to this role as you will pick and pack orders on a weekly basis. 

About You

To be considered for this role, you must demonstrate experince supporting sales teams in an administrative or customer service role, and have worked across a diverse customer base of business/commercial customers. Experience with IFS ERP system will be highly regarded, otherwise you must have exposure to a similar system and understand how to utilise this and CRM systems throughout the sales process. You must have strong stakeholder management skills, build relationships easily and have the ability to pick things up quickly, striving to understand the technical aspects of the companies product portfolio. 

What's in it for You

You will be joining a global business with a close-knit local team, and will get the opportunity to spend some time at the Global HQ in Europe within the first 6 months of your role. You will be able to wfh once a fortnight, and will be eligible for the bonus structure dependent on company and team performance. The team have very impressive tenure, with most roles a result of business growth, and they pride thesmelves on a collaborative culture and an enjoyable work environment. Parking is available on site. 

How to Apply

To apply, click the APPLY NOW button to submit your CV for review. For more information get in touch with Hannah Cummins at HannahC@SDE.com.au. If this role doesn’t sound quite right, but you’re interested in exploring new opportunities, sign up to our job alerts via the Six Degrees website or connect with us on LinkedIn.

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