Account Manager - Construction Software

Location: melbourne
Job Type: permanent
Salary: Competitive salary package including company vehicle
Contact: Oscar Wyer
Company Overview:
Our client’s vision is to transform communities through more efficient and sustainable building methods. As an industry leader in construction innovation, they deliver integrated solutions across four core pillars: engineered building products, advanced automation machinery, intelligent software, and high-impact services.

They are committed to reshaping the construction landscape by embracing technology, fostering innovation, and supporting their clients and partners with smarter, future-focused solutions.
 
Role Overview:
This is a technical and customer-facing role, ideal for someone who enjoys working closely with clients in the construction and software sectors. The Fabrication Account Manager will support fabricators in the adoption and optimisation of construction software and systems. You’ll deliver high-impact training, provide expert advice, and play a key role in building long-term loyalty to the brand’s software and services.
 
You’ll be based in Melbourne and report to the Regional Manager, working closely with internal software, engineering, and sales teams.
 
Key Responsibilities:
  • Deliver software support and technical services to fabricators across your territory.
  • Conduct on-site visits to provide training and system support.
  • Support fabricators with plant management, installation, and system updates.
  • Identify needs and gather feedback to improve the software and customer experience.
  • Partner with internal development teams on software enhancements and pre-release testing.
  • Assist in the onboarding and retention of fabricators through tailored service and strategy.
  • Maintain accurate records and progress reports through the company’s CRM platform.
 
Skills & Attributes:
  • Strong technical aptitude with the ability to grasp complex systems and software quickly.
  • Building or construction knowledge highly regarded.
  • Comfortable working hands-on with customers in a field-based environment.
  • Experience training or onboarding clients with software platforms is a bonus.
  • Excellent communication skills with a customer-first mindset.
  • Self-driven, organised and confident managing your own schedule.
 
Benefits & Perks:
  • Private Equity owned global business.
  • Competitive salary package including company vehicle and bonus structure.
  • Defined career development pathways.
  • Leave loading.
  • Access to onsite gym at head office.
  • Inclusive, supportive, and forward-thinking culture.
 
How to Apply:
Click APPLY NOW or reach out to oscarw@sde.com.au for a confidential conversation.



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