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2025 Digital, Marketing & eComm in Focus Study report

ACCESS THE TRENDS SHAPING THE DIGITAL, MARKETING, & ECOMMERCE IN 2025

In Partnership with 

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Welcome to the fifth edition of the Digital, Marketing & eComm in Focus study report 2025!

Year on year, this industry-leading Australian study continues to
offer marketing, digital and eCommerce leaders a go-to resource to help navigate an ever changing industry.

The 2025 report offers fresh insights into how teams are adapting to rising commercial pressure, evolving consumer expectations, and the acceleration of GenAI and data-led transformation.

More than 200 marketing, digital and eCommerce leaders across Australia contributed to the 2025 study, sharing how their brand is responding to disruption, building capability, and delivering impact in a more complex, competitive environment.

Whether you're a CMO recalibrating strategy or a digital leader navigating marTech complexity, this report delivers the key trends you need to stay ahead.

Be ready for what's next, download your free report today!


The data within this report was sourced via an online questionnaire containing 66 questions. Responses were collected between February and April 2025. 

Why this report matters: 

  • GenAI takes the lead

  • CX is critical - but maturity lags

  • MarTech is under pressure

  • Prioritising & understanding privacy

  • Skills gaps & L&D practices

  • Talent, trends & working arrangements

  • eCommerce Growth & Channel Proliferation
     

 

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SURVEY

CONTRIBUTORS

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Big-4-large
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Krispy-Kreme-logo-large
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Flybuys-logo-large

A sample of the brands who have participated in the report.  A big thank you to all the industry leaders who shared their insights. 

THE EXPERT AUTHORS BEHIND THE REPORT

Teresa Sperti
Jo Krause
Maya Wettenhall

INSIDE THE 60+ PAGE REPORT

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TALENT TRENDS

Hybrid remains the dominant model in 2025 so employers who embed flexibility into culture are better positioned to attract and keep top talent. 

 

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DIGITAL & MARKETING

Brands are reviewing their focus on long-term value creation and brand-building, even as teams grapple with resource constraints and shifting priorities.

 

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ECOMMERCE

Growth in eCommerce and more broadly, digitally influenced sales, is expected to continue as Australia undergoes a major demographic shift in the workforce. 

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RETAIL MEDIA

With a growing number of platforms, brands are already leveraging a series of RMNs to support their digital shelf strategy to drive discoverability and conversion. 

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LOOKING FOR THE RIGHT TALENT?


Report conducted by

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Sponsored by

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