DC Operations Manager

Location: melbourne
Job Type: permanent
Salary: $160000 per annum
Contact: Carl Stephen
The business 

This is an opportunity to join one of Australia’s most recognisable retail brands as they continue to evolve their supply chain and invest in cutting-edge automation. Their purpose-built National Distribution Centre (NDC) in Ravenhall is the engine room of their omni-channel network — replenishing stores nationwide and supporting a fast-growing online channel.
We’re seeking a motivated Operations Manager to lead morning shift operations in this highly automated environment. Reporting to the Site Manager, you’ll oversee day-to-day execution, inspire a large team, and ensure that performance, safety, and service standards are consistently exceeded.

What you’ll do
  • Lead and empower a multi-skilled team to deliver smooth, safe, and efficient daily operations
  • Maximise performance from both people and automated systems to meet service and cost targets
  • Drive a culture of continuous improvement — identifying opportunities to enhance workflow, productivity, and employee engagement
  • Manage budgets, forecasts, and workforce planning to ensure resources align with demand
  • Partner across the broader supply chain, including transport, IT, and store operations, to enable seamless fulfilment
  • Maintain compliance across safety, building, and licensing requirements
  • Champion site development initiatives and support change as the facility continues to evolve
What you’ll bring
  • Strong leadership background managing large operational teams in a DC or 3PL environment
  • Hands-on experience in automated or high-volume fulfilment operations
  • Proven ability to lead through change, influence outcomes, and build capability within teams
  • Commercial acumen with experience in cost management, forecasting, and KPI-driven performance
  • A collaborative style — comfortable partnering with stakeholders across logistics, transport, and retail
  • Tertiary qualifications in Supply Chain, Logistics, or a related field (highly regarded)

If this sounds like you, please hit the apply button or call Carl Stephen on 0409888614 for a confidentail discussion

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