Sales and Customer Service Support

Location: melbourne
Salary: Base + Super + Bonus Structure
Job Type: permanent
Contact: Michael Bernardi
The Company:

Our client is a leading provider of fitness training programs for both allied health professional and individuals considering a career in Pilates. The studio has a team of highly qualified and experienced instructors who are committed to helping clients achieve their health and fitness goals. It is equipped with state-of-the-art equipment and offers a welcoming and caring environment for clients of all levels. You will be working in a flexible, supportive and goals oriented environment and will have exposure to all parts of the business. Our client has a national presence currently and due to their great success are looking to expand internationally. Join this fun, flexible and compassionate team where everyone’s voices and opinions are heard.

The Role:

We are seeking a highly motivated Sales and Customer Service Support professional to join our team in the health and fitness industry. As a Sales and Customer Service Support, you will be responsible for providing excellent customer service and supporting the sales team in achieving their goals.

Responsibilities:
  • Responding to customer inquiries via phone, email, and social media channels
  • Assisting customers with product information, pricing, and purchasing
  • Providing outstanding customer service to ensure customer satisfaction
  • Maintaining accurate customer records and updating the CRM system
  • Collaborating with the sales team to meet and exceed sales targets
  • Providing product feedback to the management team to improve customer experience
  • Conducting customer follow-up calls to ensure satisfaction and identify opportunities for improvement
  • Supporting the sales team with administrative tasks as needed

Requirements:
  • Proven experience in sales and customer service
  • Strong communication skills and customer service orientation
  • Ability to multi-task and work in a fast-paced environment
  • Proficient in Microsoft Office and CRM systems
  • Strong organizational skills and attention to detail
  • Passion for health and fitness

How to Apply

Click on the APPLY button or send your CV through to Michael Bernardi at michaelb@sixdegreesexecutive.com.au for a confidential discussion. If this role doesn’t sound quite right for you but you are open to hearing about new opportunities, feel free to get in touch or jump on to the website and sign up for our job alerts!
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