Ecommerce Executive
Ecommerce Executive
About the company
We are thrilled to be partnering with Modibodi to seek a talented Ecommerce Executive to join their team in Sydney. As a global leader in leakproof clothing, Modibodi develop products for all body types and leaks, and has established a reputation as a disruptive force in the industry. They are committed to making positive impact on both people and the planet through their sustainable alternative to single use disposables.
Their products cater to customers of all ages, from infants and teenagers to adults and seniors, because they believe that leaks should not hinder anyone from enjoying their best life.
Modibodi is owned by Essity, a well-known international business whose mission is to “Break Barriers to Wellness”. With sustainability at the core of their business, they are not only concerned with minimising waste but also with doing more.
About the role
In this role you will work closely with the ecommerce Director and Manager to develop and drive the ecommerce strategy for ModiBodi. You will be accountable for the onsite performance across all platforms and drive best-in-class user experience. The successful candidate will bring a mix of commercial acumen, analytical rigor, creativity, and an optimization approach to ignite the brand’s digital footprint on an international scale. The successful candidate will be exposed to the wider business workings, with opportunities to learn more about operations, customer service, marketing & brand, and inventory planning. Working across multiple platforms, this role will be pivotal in streamlining communication between departments and both maintaining and optimising our online experience.
Key Responsibilities
Qualifications and competencies
About the company
We are thrilled to be partnering with Modibodi to seek a talented Ecommerce Executive to join their team in Sydney. As a global leader in leakproof clothing, Modibodi develop products for all body types and leaks, and has established a reputation as a disruptive force in the industry. They are committed to making positive impact on both people and the planet through their sustainable alternative to single use disposables.
Their products cater to customers of all ages, from infants and teenagers to adults and seniors, because they believe that leaks should not hinder anyone from enjoying their best life.
Modibodi is owned by Essity, a well-known international business whose mission is to “Break Barriers to Wellness”. With sustainability at the core of their business, they are not only concerned with minimising waste but also with doing more.
About the role
In this role you will work closely with the ecommerce Director and Manager to develop and drive the ecommerce strategy for ModiBodi. You will be accountable for the onsite performance across all platforms and drive best-in-class user experience. The successful candidate will bring a mix of commercial acumen, analytical rigor, creativity, and an optimization approach to ignite the brand’s digital footprint on an international scale. The successful candidate will be exposed to the wider business workings, with opportunities to learn more about operations, customer service, marketing & brand, and inventory planning. Working across multiple platforms, this role will be pivotal in streamlining communication between departments and both maintaining and optimising our online experience.
Key Responsibilities
- Drive initiatives to increase traffic, customer engagement and conversation.
- Analyse and provide insights around site traffic and other key ecommerce metrics with google analytics, dashboards, and relevant business tools.
- Implement performance marketing strategies to drive customer acquisition, lead generation, retention, and loyalty.
- Troubleshoot eCommerce issues and work with stakeholders to resolve effectively, minimising impact to trade.
- Ensure accuracy of content, copy and product information across all sites in conjunction with the Ecommerce Team
- Ownership of product releases and campaign launches on site from end to end alongside Ecommerce team.
- Implement the digital roadmap.
- Ensure best practices for SEO and CRO are implemented by agencies and internal business units.
- Optimize onsite merchandising for performance and conversion.
- Ensure compliance with GDPR and region-related privacy regulations through policy review.
- Increase website traffic while adhering to brand values.
- Lead change and continuous improvement across customer database, integrations, and tools
- Oversee website improvements for brand image and business growth.
- Strive to achieve KPI benchmarks.
- Regularly review competitors for product range, marketing initiatives, and customer offerings
- Develop and implement customer acquisition and retention strategies.
- Monitor sales, stock, and gross margin by category for review.
Qualifications and competencies
- 4+ years of eCommerce experience
- Shopify and CRM platform experience
- Basic understanding of Google Analytics and relevant eCommerce analytics
- Working knowledge of conversion tactics and driving traffic and revenue
- Strong communication and organizational skills
- Innovative, resourceful, and adaptable
- Customer and solutions focused
- Analytical thinking and problem-solving skills
- Understanding of brand and tone of voice
- Technical knowledge of eCommerce platforms and plugins
- Experience in developing online strategy and implementing roadmaps.
- Bonus: Strong Excel experience, basic code/design skills, SEO and marketplace platform experience, project management experience
- Driven, open-minded, and seeking to be challenged.
- Performance-oriented, self-actualized, and solutions-focused.
- Able to work in a fast-paced environment.
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Back to Job Details
- Contract Type permanent
- Reference BH-25597
- Industry
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Salary$90000 per annum
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Contact Name
Tylan Hart
Ecommerce Executive
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