Account Coordinator

Location: melbourne
Salary: Base Salary + Super
Job Type: permanent
Contact: Michael Bernardi
About Our Client

Our client is an industry leading professional membership body that offers industry specific events, training, membership and professional development. With a friendly, collaborative and diverse culture this organisation provides a nurturing and supportive environment enabling individuals to achieve both their professional and personal goals.

About the Position

We are seeking an Account Coordinator who will report to the Sales Manager and will be tasked with efficiently managing the fulfillment and operational delivery for their corporate training clients. This involves providing top-notch customer service to corporate clients, as well as coordinating with various teams to ensure that client expectations are met. The position requires a professional demeanour and excellent communication skills to effectively convey our clients vision, goals, and purpose to clients, prospects, and other stakeholders.

Main Responsibilities:
  • Manage and coordinate all aspects of corporate training fulfillment for clients.
  • Handle end-to-end processes of all associated tasks, including setting up virtual sessions and addressing queries.
  • Collaborate with the Sales team to create, deliver, and present proposals in a timely manner.
  • Write contracts accurately and professionally.
  • Maintain accurate records of work-in-progress (WIP) documents, requirements, CRM, and fulfillment status.
  • Develop expertise in the learning management system and provide guidance to clients on accessing relevant information.
  • Facilitate communication between consultants and clients to ensure their needs are met.
  • Coordinate with the marketing team and relevant internal stakeholders to update collateral documents.

About You
  • You should have a performance mindset and be self-driven, energetic and driven to succeed as well as the following attributes:
  • Possess excellent time management skills with the ability to handle multiple tasks simultaneously and prioritize workload effectively.
  • Demonstrate superior organizational and project planning skills, paying close attention to detail.
  • Act as a primary contact internally and collaborate with other teams to achieve desired outcomes.
  • Exhibit outstanding communication and relationship-building abilities with a focus on delivering exceptional customer service.
  • Demonstrate excellent written communication skills.
  • Perform well under pressure and meet tight deadlines.
How to Apply
Click on the APPLY button or send your CV through to Michael Bernardi at michaelb@sixdegreesexecutive.com.au for a confidential discussion. If this role doesn’t sound quite right for you but you are open to hearing about new opportunities, feel free to get in touch or jump on to the website and sign up for our job alerts!
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