Salesforce Service Cloud Engineer

Location: melbourne
Salary: Generous Salary package on offer
Job Type: permanent
Contact: Danijela Todorovic
Our client:
 
Six Degrees Executive have partnered with a well-known retail business as they are looking to build their engineering team.
 
The company is looking for a Salesforce Service Cloud Engineer who will play a crucial role in continually improving and enhancing the Salesforce platform.
 
The opportunity
 
Reporting to the Engineering Lead, you will be responsible for (but not limited to):
  • Translating business requirements into functional solutions using Salesforce.com
  • Designing and implementing robust integrations utilising REST and SOAP-based Web service
  • Building sophisticated and custom user interfaces and applications using Visualforce, Apex and Lightning Components to enhance the functionality of Salesforce applications
  • Utilising Service Consoles and Live Agent Knowledge to improve customer service and support capabilities
  • Leveraging experience and expertise with Data & Security Model to ensure the integrity, confidentiality and accessibility of data
About you:

To be considered for this position, you will have the following skills and experience:
  • 5+ years of Salesforce development experience, including Service Cloud
  • Experience with Integration, Apex programming, Visualforce, Lightning, Component Framework, Apex controllers, Triggers, Apex Customisation, Batch jobs, Test Classes, REST and SOAP based Web services
  • Proficiency in HTML, CSS and JavaScript
  • Experience with Data & Security Model
  • Demonstrated implementation knowledge of Service Consoles, Live Agent Knowledge, workflows rules, validation rule, approval process, reports and dashboards
  • Jira and Confluence experience
  • At least two (2) Salesforce certifications
  • Expertise in backend and frontend technologies including APIs (REST/GraphQL), event and messaging (PubSub/Streaming) and web (Javascript/Typescript/React) technologies
In addition, the following would be highly desirable:
  • Familiarity with Salesforce Communities, Digital Engagement and Marketing Modules
  • Previous experience in a Retail and Fast-Moving Consumer Goods (FMCG) environment
If you looking to join a dynamic and results driven team, we would love to hear from you.
 
To learn more about this opportunity, please apply or contact Danijela Todorovic from Six Degrees Executive, Melbourne on 0423 229 510.

Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.

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