CRM & Automation Specialist

Location: sydney
Job Type: permanent
Salary: $80000 - $90000 per annum
Contact: Nick Barry
We are currently looking for a CRM / Email Automation & Loyalty Specialist to help strengthen customer relationships and drive repeat engagement for a growing eCommerce brand.
The role is focused on lifecycle marketing, customer communications, and loyalty, with plenty of scope to mature and improve existing programs.

This is a well-established but fast-moving seed and gardening eCommerce business with a grounded, no-nonsense culture. The digital team operates very much like a startup, offering autonomy, visibility, and the chance to meaningfully influence how customer experience and lifecycle marketing are built. The culture is collaborative, low-ego, and action-oriented, with people who genuinely enjoy working together. The role is based in Windsor, and being comfortable with the commute is important. 

What you’ll be doing
  • Building and managing email campaigns and automations, primarily in Klaviyo
  • Gradually developing more advanced flows as the program evolves
  • Working with Shopify data, triggers and customer behaviour
  • Supporting the rollout and use of Gorgias for customer communications
  • Overseeing customer messaging across email and social channels
  • Identifying promotional and lifecycle opportunities using data and key calendar moments
What we’re looking for
  • A strong customer experience mindset
  • Practical experience building and sending email campaigns
  • Confidence using data to spot trends, spikes and opportunities
  • Experience with any major email platform, with the ability to learn Klaviyo quickly
Details
  • Mid-weight level, roughly 2–3+ years experience
  • Salary around $80k + super
  • Based onsite in Windsor, with an expectation of 4 days in office and 1 day WFH
This is a great role for someone who enjoys blending data, creativity and customer experience to drive loyalty and growth.

For more details please call Nick on 0438 015 341 or simply send your CV to nickb@sde.com.au

Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.

Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.