Regional Manager - ACT

Location: sydney
Salary: $135000 per annum, Benefits: + Super + Car/Car Allowance + Bonus
Job Type: permanent
Contact: James Mulhearn
About the Company

Our client is a leading national provider of outsourced services, delivering cleaning, hygiene and waste management solutions across major venues, education facilities, government institutions and public infrastructure throughout Australia.

With a workforce of more than 5,000 employees and ambitious growth plans, the business has built a strong reputation for operational excellence, customer service and long-term client partnerships. Servicing some of Australia's most recognisable venues and facilities, the organisation continues to expand its presence across key sectors including education, government, healthcare and community infrastructure.

Built on a foundation of accountability, teamwork and customer focus, this is a business that invests heavily in its people and empowers leaders to make a genuine impact.
 
About the Role

Reporting to the General Manager, this is a rare opportunity to take ownership of an established ACT and Snowy Mountains operation and play a key role in the next phase of regional growth.

Overseeing a portfolio generating approximately $3M in annual revenue, you will be responsible for leading operational performance, developing customer relationships, driving workforce engagement and identifying opportunities to expand the business throughout the region.

This is far more than a traditional operational management position.

We are seeking a commercially minded leader who enjoys building teams, strengthening customer partnerships and growing a business. You will be given the autonomy to make decisions, influence outcomes and help shape the future direction of the region.
 
Responsibilities
  • Lead and develop Contract Managers, Supervisors and operational teams across multiple sites
  • Ensure exceptional service delivery and customer satisfaction across the region
  • Build and maintain strong relationships with existing clients and key stakeholders
  • Drive labour utilisation, workforce planning and operational efficiency
  • Manage regional budgets, profitability and commercial performance
  • Monitor contract performance and ensure compliance with service agreements
  • Lead safety initiatives and maintain strong compliance standards
  • Support event-based operations and large-scale service delivery activities
  • Identify opportunities to expand existing contracts and secure new business
  • Foster a positive, high-performing and customer-focused culture
  • Develop future leaders within the region and build team capability
 
To Be Considered for This Role, You Will Need to Demonstrate
  • Proven experience leading multi-site operations within a service-based environment
  • Experience managing large blue-collar workforces across multiple locations
  • Strong commercial acumen with previous responsibility for budgets, profitability and P&L performance
  • A track record of improving operational performance and driving business outcomes
  • Experience managing customer relationships and retaining key accounts
  • The ability to balance people leadership, operational execution and commercial objectives
  • Strong communication, stakeholder management and problem-solving skills
Most importantly, we are looking for someone who is:
  • Passionate about delivering exceptional customer outcomes
  • Customer obsessed and service driven
  • A natural leader who enjoys building strong, engaged teams
  • Energetic, ambitious and motivated by growth
  • Highly accountable and willing to take ownership
  • Visible, hands-on and comfortable leading from the front
  • Focused on continuous improvement and operational excellence
  • Looking for a long-term opportunity where they can genuinely build something
While experience within cleaning, facilities management or outsourced services will be highly regarded, we are equally interested in speaking with candidates from security, waste management, workforce services, logistics, field services or other service-driven operational environments.
 
Why Join?
  • Opportunity to lead and grow a significant regional operation
  • Join a well-established national organisation with ambitious growth plans
  • Work within a business that values customer service, culture and leadership
  • Enjoy genuine autonomy and the ability to influence outcomes
  • Partner with an experienced and supportive leadership team
  • Attractive remuneration package including vehicle and performance incentives
  • Long-term career progression opportunities as the business continues to expand
  • Be part of an organisation where your contribution will have a visible and meaningful impact
If you're a commercially minded operational leader who thrives on building teams, delivering exceptional customer outcomes and growing a business, we'd welcome a confidential discussion.

Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.

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