Inside Sales Manager

Location: melbourne
Salary: Competitive package on offer
Job Type: permanent
Contact: Oscar Wyer
Company Overview:
With over 100 years of history, our client is one of Australia's most established suppliers and distributors of commercial and industrial products, operating through a national branch network across a broad range of industries including blinds and awnings, marine, automotive, industrial, agriculture and shade solutions. Following a period of acquisition and strategic growth, the business is now investing in building smarter, more proactive internal sales capabilities to support its next chapter and this role sits right at the centre of that transformation.
 
Role Overview:
This is a newly created leadership position, established to build and lead the internal Sales team from the ground up. Reporting to the National Sales & Marketing Manager, you'll lead a team of 3-4 Business Development Representatives, designing and executing targeted outbound sales campaigns, customer engagement strategies and data-driven initiatives to drive retention, reactivate dormant accounts and grow revenue. It's a role that blends hands-on leadership with strong analytical thinking, ideal for someone who enjoys building structure, driving performance and getting results through their team.
 
Key Responsibilities:
  • Lead, coach and develop a team of Internal Business Development Representatives
  • Design and implement a structured outbound sales and customer engagement program
  • Analyse customer, product and sales data to identify and convert growth opportunities
  • Develop targeted campaigns across retention, reactivation, cross-sell and upsell
  • Establish KPI frameworks, call management processes and campaign tracking
  • Leverage AI tools and data analytics to improve forecasting and campaign effectiveness
  • Collaborate closely with Field Sales, Customer Service and internal stakeholders
 
Skills & Attributes:
  • Proven experience leading an outbound, inside sales or customer engagement team
  • Strong analytical capability with the ability to turn data into commercial action
  • Advanced Excel skills and confidence using AI tools in a sales environment
  • Experience building or improving outbound sales programs and engagement strategies
  • A hands-on leader who enjoys developing people and driving team performance
  • Industry background is not essential; the ability to build scalable sales programs and leverage data is what matters most
 
Benefits & Perks:
  • A genuine opportunity to build something from scratch with full leadership backing
  • Long-term career progression as the business continues to grow and evolve
  • Melbourne-based position within a business with national reach and over a century of heritage
  • Data-driven, hands-on leadership opportunity to build from the ground up
  • Join a market leading Australian business going through an exciting period of transformation and growth.
 
How to Apply:
Click APPLY NOW or contact Oscar Wyer at oscarw@sde.com.au for a confidential discussion.

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