Head of Ecommerce

Location: melbourne
Salary: $200000 - $250000 per annum
Job Type: permanent
Contact: Jo Krause
About the business

Come and join this highly successful business, a leader in the categories they play in this business is in a strong growth phase, investing in technology and incredible talent to amplify and grow the business. The business has a national footprint across Australia and a strong direct-to-consumer online business.  This is a unique opportunity for a Experience and Senior E-commerce Professional to drive significant growth and take the online store to new heights. 

About the role


The business is seeking an exceptional Head of E-commerce to join the business and continue to develop the E-commerce strategy to ensure a seamless customer expereince, own the product roadmap and drive online trade.   

Key responsibilities
  • Lead and mentora dynamic team acorss digital marketing and online functions 
  • Lead the ecommerce strategy and innovation across online sites and drive significant revenue growth
  • Work very closely with the external agency on any onsite UX / CX improvements on regular basis to continue to improve site performance
  • Build the optimisation/ conversion framework, focus on test / learn through A/B testing to drive ongoing improvements
  • Review data on a daily / weekly /monthly basis, identify opportunities onsite to optimise and improve conversion and customer experience
  • Build businesses case for future investment and continue to build out the roadmap and prioritise key initiatives accordingly

What we are looking for

  • Strong commercial e-commerce experience in managing online websites within a dynamic and fast paced retail environment
  • A natural collaborator with a strong analytical mind-set and attention to detail, you will be able to influence those around you to drive the brand ecommerce growth
  • Expereince managing and leading a team and building out functions to support online growth
  • Possessing gravitas and strong communication skills you will be able to articulate a clear vision and be able to work in partnership with your stakeholders to achieve mutually beneficial outcomes
  • Customer first focus, thinking in the eyes of the customer / customer service / creating seamless customer experience
  • Excellent communication skills and ability to problem solve 

Interested?
Please click 'apply' or contact Jo Krause on 03 8613 3512 or 0419 550 079 for a confidential discussion on this or other roles we have on currently.