Senior E-commerce Lead

Location: melbourne
Salary: $200000 per annum
Job Type: permanent
Contact: Jo Krause
About the business

Come and join this highly successful business, a leader in the categories they play in this business is in a strong growth phase, investing in technology and incredible talent to amplify and grow the business. The business has a national footprint across Australia and a strong direct-to-consumer online business.  This is a unique opportunity for a E-commerce Professional to drive significant growth and take online store to new heights. 

About the role

The business is seeking an exceptional E-commerce Manager to join the business and continue to develop the E-commerce strategy, lead small team and drive online trade.

Key responsibilities
  • Lead and mentor a small team
  • Lead the ecommerce strategy and innovation across online sites and drive significant revenue growth
  • Work very closely with the external agency on any onsite UX / CX improvements on regular basis to continue to improve site performance
  • Build the optimisation/ conversion framework, focus on test / learn through A/B testing to drive ongoing improvements
  • Review data on a daily / weekly /monthly basis, identify opportunities onsite to optimise and improve conversion and customer experience
  • Build businesses case for future investment and continue to build out the roadmap and prioritise key initiatives accordingly

What we are looking for
  • Strong E-commerce background, retail or consumer experience (direct to consumer)
  • Demonstrated experience of driving growth within an e-commerce channel
  • Ideally experience leading a small team, but open to someone where this could potentially be a step up
  • Experience working with external agencies on site improvements
  • Strong understanding of conversion / optimisation enhancements
  • Understanding of Google Analytics, must be able to take insights and translate into actionable projects / recommendations
  • Customer first focus, thinking in the eyes of the customer / customer service / creating seamless customer experience
  • Strong collaboration skills working with business units holistically with one focus to drive business forward
  • Excellent communication skills and ability to problem solve
Interested?
Please click 'apply' or contact Jo Krause on 03 8613 3512 or 0419 550 079 for a confidential discussion on this or other roles we have on currently.
Apply now