AO4 Unit Supervisor (Job Creation and Reconciliation)

Location: brisbane
Salary: $52.25 per hour + Super (Agency Contractor)
Job Type: temporary
Contact: Sam Rubino
AO4 Unit Supervisor (Job Creation and Reconciliation)

Berrinba location (parking on-site)
ASAP start - 30/06/23 (possible extension) 
$52.25 per hour + Super (Agency Contractor)
Must be vaccinated against COVID 19

About the role:

We are recruiting a Unit supervisor for a great QLD government client. The role will be working in a team of 12 supporting a large QLD Government Program. This program is currently amid significant upscaling due to increased funding and has operations ranging across SEQ. This role reports directly to the Senior Operations Coordinator and will be supervising a team of 6. 

Selection Criteria:
  • Must have previous experience working within QLD Government.
  • Knowledge of ArcGIS or other GIS software is highly desirable.
  • Knowledge of Customer Service, Job Creation and Reconciliation operations is highly desirable.
  • Experience in ArcGIS or similar technical programs (eg. AutoCAD)
  • Strong computer skills, particularly in Excel
  • Ability to read/interpret geographical maps
  • Experience managing or supervising staff
  • Great communication skills written and verbal
  Key Responsibilities: 
  • Team leader responsibilities are required, this includes supervising staff, allocating workloads, undertaking staff performance and development, team planning and reviews
  • Develop processes and procedures so staff can do routine work appropriately, consistently, transparently and efficiently
  • Assess, investigate and make recommendations regarding systems and processes relevant to the team
  • Assist in the development, monitoring and review of relevant workflows, work instructions, and procedures
  • Monitor, assess and report to the Operations Coordinator on the performance, activities and distribution of workload across the team
  • Provide guidance, training, support, operational and procedural advice to team members in order to build a broad knowledge base of functions across the team
  • Quality assure the work of other staff. This includes ensuring that data entered is correct and functional for the system and supporting staff to ensure accuracy and accountability standards are maintained
  • Provide administrative support to Operations Coordinator, including draft routine to moderately complex reports, business documents and correspondence

What’s next?
Apply by submitting your resume via the ‘apply now’ button below.
Apply now