Service & Support Technician

Location: brisbane
Salary: $80000 - $100000 per annum
Job Type: permanent
Contact: Sheldon March
About the Role:

As a Service & Support Technician, you'll be instrumental in ensuring the ongoing success of our client’s business. Your primary focus will be on delivering top-tier service and repairs to our valued clients in Queensland. You will be representing an international premium-quality homeware company, where you'll handle field servicing across various areas.

What you will be doing:
  • Deliver corrective/enhancement actions at each service visit, ensuring a seamless customer experience.
  • Foster a positive customer experience at all touchpoints.
  • Complete service-related administrative tasks accurately and promptly.
  • Efficiently manage spare part ordering and allocation.
  • Adhere to best practices for maintaining tools, equipment, and stock levels, and maintain records of inventory and assigned work as necessary.
  • Uphold Occupational Health and Safety (OHS) standards and compliance.
  • Work towards organizational targets and KPIs, focusing on quality over quantity.
  • Collaborate closely with our Sales team to ensure client needs are met effectively.
  • Maintain a high standard of communication, both with clients and internally.
  • Handle unique, high-value equipment with care and expertise. 
To be great at this job, you should have:
  • A valid Restricted Electrical License.
  • Ideally, a Restricted Gas Service License would be highly regarded.
  • A Refrigeration License would also be highly regarded.
  • Maintain a current, unrestricted Australian Driver's license.
  • Background in general household appliances or white goods, particularly in service, installation, maintenance, or repairs.
By becoming a part of my client’s team, you'll have the opportunity to contribute to the success of an industry leader while enjoying:
  • Competitive compensation and benefits package.
  • A collaborative and inclusive work environment.
  • Chances to learn and grow in your job.


Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.

Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.
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